Last Updated: March 10, 2015. Effective Date: January 1, 2015
We are not responsible for the content or privacy practices on any website not operated by The Magic to which the Site links or that links to the Site. We use every reasonable precaution necessary to ensure your shopping experience is safe! We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this Site, you consent to this Policy. We collect information from you when you register on our Site, fill out a form or place a purchase order. When ordering or registering on our Site, you may be asked to enter your personal information. You may, however, visit and browse our Site anonymously. When you provide information to us, this information may be combined or shared between our current or future entities and subsidiaries. We want to assure you that your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you.
- What personal information do you collect?
- How is the collected information used?
- Do you share my personally identifiable information?
- How do I unsubscribe from Magic's emails?
- Do you offer third party products on your site?
- How do you handle information related to children?
- What information do you provide to residents of California?
Q: What personal information do you collect?
A: Your information helps us to respond better to your individual needs. In order to provide you with superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, we may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone number (if applicable), payment type, credit card type/number/expiration date. How this information is used and how we protect information collected online from your purchases is explained below.
Q: How is the collected information used?
A: We use your personally identifiable information to personalize your experience and provide superior service in the following areas: to process, fulfill and track orders; bill your credit card for purchases; respond to your customer service inquiries or requests; provide requested services such as Coupon and Gift Certificate redemption and return/exchange information; offer information regarding products and services based on your interests or past purchases; hold contests, giveaways and promotions; administer your shopping account; conduct and administer surveys; send marketing/sales material via email; or use it for other general business purposes to further enhance our customer service to you.
To enhance your shopping experience with us and to improve our Site (we continually work to improve our Site offerings based on the information and feedback we receive), we may also collect aggregate information as to which pages you visit, search terms used, etc. - in order to measure the effectiveness of our Site and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes). We send periodic emails to our customers and subscribers. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, sales and promotion, related products or service information, etc. We always permit you to unsubscribe or opt out of future emails (see "How to Unsubscribe" question, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out (unsubscribe) of receiving emails related to your orders. Note: All promotional emails we send you contain a link allowing you to unsubscribe from these specific emails in the future. If at any time you would like to unsubscribe from receiving future emails, click on the relevant link and follow the simple instructions.
A: Cookies are unique identifiers that we transfer to your computer or mobile device, to enable our systems to recognize your device and to provide features such storage of items in your Shopping Cart between visits. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not "spyware".
Q: Do you share my personally identifiable information?
A: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or services you, so long as those parties agree to keep this information confidential. We may use third party companies in limited ways. We may provide your information to reputable organizations that help us to fulfill services to you on our behalf. For example, we use third-party companies to authorize credit card transactions, to ship packages, etc. We may provide information to others to help us maintain records and analyze sales data. We may hire third parties to distribute email communications with our offers or important information on our behalf. The third-party companies we hire are not authorized to use your information for any reason other than to provide the above-stated services for which we contract them to perform.
We may disclose such information in response to requests from law-enforcement officials conducting investigations, subpoenas, a court order, or if we are otherwise required to disclose such information by law. We will also release personal information where disclosure is necessary to protect our rights or the legal rights of others, property, or safety, enforce our Term & Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud. We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Policy in effect.
Q: How do I unsubscribe of Magic's emails?
A: There are various methods for letting us know if you would or would not like to receive our email promotions. (Please note that if you unsubscribe from our email marketing communications, you may still receive business-related communications such as order and shipping confirmations, product recall information or other administrative communications). All the promotional emails we send you contain a link allowing you to opt out of these specific emails in the future. If at any time you would like to unsubscribe from receiving future emails, click on the relevant link and follow the simple instructions. You can also unsubscribe by selecting "Unsubscribe" option on Customer Satisfaction Specialists page. Once you click on that link, you will be presented with a form and detailed instructions on how to unsubscribe from the promotional emails. You can always email us at unsubscribe @ themagicofchic.com with the request to unsubscribe from our email list. Please DO NOT email your credit card number or other sensitive information.
Online contests may have different rules regarding contact information, so please refer to the individual guidelines posted for each contest. Email us or write to us and let us know what you would like to receive or not receive from us. You can send your letter to: The Magic Of Chic Attn: Customer Satisfaction Specialists. 5401 South Kirkman Rd., Suite 310 Orlando, FL 32819, USA.
Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to receive or stop to receive. This will allow us to correctly identify you in our systems and process your request. If you opted out of receiving our email marketing communications, please allow up to 5 business days for us to honor your request, as some promotions may already be in a process.
Q: Do you offer third party products on your site?
A: Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Q: How do you handle information related to children?
A: We respect children's privacy, and we are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13 except under parental guidance. We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not use our Site. Do not submit any personal information to us, and rely on a parent or guardian to assist you. Some of the content on this Site may not be appropriate for children. Parents or guardians are solely responsible for providing supervision of minors’ use of the Site.
By using this Site, you represent and warrant that you are either 18 years of age or are using the Site with the supervision of a parent or a guardian. We do not knowingly allow children under the age of 18 to order products. Our information practices are designed to comply with the United States Federal Trade Commission's Children's Online Privacy Protection Act "COPPA". Any revision to our data collection, use and disclosure practices that might require notice and / or verifiable parental consent for users of our site under the age of 13 will be done in accordance with COPPA.
A: As we continue to grow our businesses and improve our services, we reserve the right to change or modify this Policy at any time without notice. If there are changes or additions, we will post those changes here so that you are aware of such changes. If this Policy changes in such a way that your personally identifiable information may be used or shared in a different manner, you will be given the opportunity to opt-out of having your information used or shared in that new manner. If you are concerned about how your information is used, please check back at this Site periodically.
Disclosure exceptions: Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or if we believe that such action is necessary to comply with legal processes such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our Site; to protect our rights and property. In addition, as we develop our business, we may sell assets. Customer information, email addresses, and visitor information are among the transferred business assets in these types of transactions. We may also transfer such information in the course of mergers.
Q: What information do you provide to residents of California?
A: If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information, if any, with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
- The categories of information, we disclosed to third parties for their direct marketing purposes during the preceding calendar year
- The names and addresses of the third parties that received that information; and
- If the nature of the third party's business cannot be determined from their name, examples of the products or services marketed
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is privacy @ themagicofchic.com