Cancellation PolicyPlease Review Your Order Carefully Before Confirming!
Once you submit your order, you will not be able to make changes to it. We have a strict NO CHANGES, NO CANCELLATIONS policy. If you make an error or you want to cancel or alter your order after you click the "Place my order" button, we CANNOT stop the order from shipping.
You'll need to receive the order and then return it (in accordance with our return policy) for a refund. We are unable to refund your cost of shipping and handling if you decide you do not want an order after it has been submitted. Orders that are refused upon delivery will incur 15% restocking fee (for dresses) and $24.95 (for all other items) restocking fee plus return shipping cost that will be deducted from your refund (in accordance with our Returns & Refunds Policy).
To summarize, once you click the "Place my order" button, and your order is in the "Unfulfilled" Status:
- We cannot add items to your order.
- We cannot remove items from your order.
- We cannot change the size selection of your order.
- We cannot change the color selection of your order.
- We cannot cancel, delete or otherwise stop the order.
- We cannot alter your "Ship To" address.
Gift Cards purchases CANNOT be canceled or refunded.
We reserve the right to cancel, refund or refuse any order. We shall not be held liable for errors or omissions in pricing. Please contact our Customer Satisfaction Specialists with all questions.